Course Time
What is the difference between course time and available time?
- Course time is the time that you need to complete the course.
- Available time is the maximum time that you are allow to access to the course. It is always more than enough for a student to complete the course and do their revision.
Why MyHomeTuition.com does not allow unlimited access time?
- The available time is more than enough for a student to complete the course and do their revision. A student does not need unlimited access time to complete the course.
Can the available time be extended?
- You may request to extent the available time by giving a good reason.
- MyHomeTuition.com may consider your request after investigation.
Refund
Can I request for refund?
- Since MyHomeTuition.com is offering irrevocable services, we do not issue refunds after the product is delivered.
- You are responsible for understanding upon purchasing any services at our site. Please make sure that you've carefully read the 'terms and conditions of use' section and access the free trial to experience the real course before purchasing.
If the product that I received is not as described, can I request for refund?
- Yes! We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned.
- The deadline for any refund claim is one week after the delivery date.
Multiple Access and Reselling
Can I resell the course to other parties?
- No. Only the subscriber is allowed to access the course.
Can I share the course with other parties?
- No. Only the registered individual is allowed to access the course. MyHomeTuition.com reserves the right to freeze your account if we find that the account is shared by more than 1 user. The account will be freezed immediately if more than 1 user tries to log in to the same account at the same time. Therefore you are advised not to expose your password to anybody.
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